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IT Change Coördinator

Hybrid
  • Houten, Noord-Holland, Netherlands
NL - ITQ MSP Healthcare

Job description

Year after year, the pressure on healthcare continues to increase. At ITQ MSP Healthcare, we focus on providing a care-free workspace so that healthcare workers can primarily focus on providing care.

Our care-free workspace is based on an IT platform specifically designed for healthcare, aiming to support healthcare workers as optimally as possible. This enables them to do what they love and do best: provide care.


Your role at ITQ:

As a Change Coördinator, your role is to ensure that change requests and functional requirements from the customer are executed properly, ensuring the perfect customer experience. You oversee the execution and quality of the change process from an administrative perspective. You listen attentively and understand what the customer is asking for, demonstrating creativity and healthy curiosity to achieve the best results for both the customer and ITQ.

Job requirements

Your responsibilities
As a Change Coördinator, your responsibilities include:

  • Translating change requests or functional requirements from the customer into approved change orders.
  • Ensuring timely and high-quality execution of all technical and administrative changes.
  • Maintaining customer contact throughout the change management process and individual changes.
  • Initiating (and contributing to) process improvement proposals.
  • Coordinating execution and ensuring alignment between involved internal and/or external parties.
  • Ensuring further standardization of the change process.


What are we looking for in you?

  • You are experienced in IT and you have knowledge of an Agile-working environment.
  • You are a team player, investing in and maintaining collaborative relationships.
  • You have strong communication skills and create clear expectations with the customer.
  • You are entrepreneurial and eager to continuously improve.
  • You take initiative and responsibility with a customer-centric attitude.
  • You are skilled in planning, organizing, and working accurately.
  • You proactively identify improvements for the customer and ITQ.
  • You have a bachelor's degree level of thinking and the courage to take on this new challenge.


What do we offer?

  • Significant room for personal and professional growth.
  • A competitive salary package, including the possibility of a mobility budget, collective bonus, and an annual budget for training and certification.
  • An office in Houten and Beverwijk as your home base, but where we enable remote work (Hybrid).
  • An opportunity to be part of a warm, inclusive ITQ family.

Join ITQ: At our company, the individual is at the center; we encourage everyone to pursue their unique passions. Are you a driven and passionate professional? We'd love to get to know you better!

Hybrid
  • Houten, Noord-Holland, Netherlands
NL - ITQ MSP Healthcare

or

WE OFFER SOME AWESOME PERKS

Already convinced? :)

Develop yourself!

The opportunity to continously develop yourself as you see fit. Whether that is obtaining (VMware) certifications, gathering or sharing knowledge during events or the regular knowledge (Nexus) sessions or if you would like to develop yourself in communications skills. We support your professional AND personal growth.

Homebase

The possibility to choose a laptop and telephone during employment and your own budget to set up your home-office. Working from home with an office as a 'homebase' where the daily activities are given space to catch up again, make a tostie during lunch or play a game of darts with colleagues.

Become an ITQ'er

You will become part of a group of ITQ'ers where knowledge sharing, uniqueness and fun are of paramount importance. Connect with each other during the Annual BBQ, the weekend away and the New Year event. In addition, we regularly organize a theme-related VrijMiBO (Such as poker, mario kart, pub quiz or a bingo).

Trust and freedom

Whether you need to pick up a son/daughter from school at noon or want to let off steam for an hour in the ITQ gym, we trust you and give you the freedom to optimally balance work and private life.